Jitterbit Harmony Portal

Introduction

The Jitterbit Harmony Portal (Harmony Portal) is the web-based interface where you access cloud-based Harmony applications, including Cloud Studio, API Manager, App Builder, Marketplace, Management Console, and Citizen Integrator. You can also download other Harmony applications and components from the Harmony Portal that you then install locally, including Private Agents, Design Studio, and Data Loader.

The Harmony Portal is accessible at https://login.jitterbit.com.

After logging in, the Harmony Portal landing page is displayed. The Harmony Portal landing page provides access to cloud-based Harmony applications, shows organization statistics, and provides links to support, learning, training, and documentation. As you navigate between the cloud-based Harmony applications, common elements of the Harmony Portal are accessible via the header along the top of the page. Of note, these include accessing your account, where you can update your information and change your default organization, as well as changing your password.

This page describes the elements of the Harmony Portal Landing Page and the Harmony Portal Header.

TIP: For more information about registering for Harmony and getting started with your first project, refer to the Jitterbit Admin Quick Start Tutorial.

Harmony Portal Landing Page

The Harmony Portal landing page provides access to cloud-based Harmony applications, shows organization statistics, and provides links to support, learning, training, and documentation.

The application loads in the current browser tab. Navigation between applications or back to the Harmony Portal landing page is then done through the Harmony Portal header (see Harmony Portal Menu later on this page).

NOTE: App Builder is currently available to select organizations prior to being generally available. If you don't see the App Builder card, contact your Customer Success Manager for more information.

Harmony Organization Statistics

Information about the selected Harmony organization is displayed with a gray background. You can switch to another Harmony organization through the Harmony Portal header (see Selected Organization later on this page).

Your organization subscription (such as Jitterbit Harmony Enterprise) is shown, along with Customer Success contact information. Additional information is available at Getting Support.

Click the disclosure triangle next to the subscription description to show statistics for the organization:

Environments: The number of environments in the organization. Opens the Management Console Environments page.
Projects: The number of deployed and undeployed Cloud Studio and Design Studio projects in the organization. Opens the Management Console Projects page, which lists deployed projects.
Operations: The number of deployed Cloud Studio and Design Studio operations in the organization. Opens the Management Console Activities page, where you can search for operation logs.
Failed Operations (Last 7 Days): The number of Cloud Studio and Design Studio operations executed in the organization within the past seven days that resulted in an error status. Opens the Management Console Activities page, preconfigured to search for operation logs with an error status.
Local Agents: The number of Private Agents in the organization. Opens the Management Console Agents page.
Agent Groups: The number of Agent Groups in the organization. Opens the Management Console Agent Groups page.
Harmony Users: The number of organization members. Opens the Management Console Agent Groups page.
Operations Run (Last 7 Days): The number of Cloud Studio and Design Studio operations executed in the organization within the past seven days. Opens the Management Console Activities page, where you can search for operation logs.
API URLs: The number of API Manager APIs in Published or Published with Draft status. Opens the API Manager application.

Support, Learning, Training, and Documentation

This section provides links to support, learning, training, and documentation:

Getting Started Cloud Studio: A guide and introduction to project design concepts using Jitterbit's web-based project design application.
Getting Started API Manager: Documentation on navigating and managing the APIs configured through Jitterbit's end-to-end API solution.
Getting Started Marketplace: An overview of Jitterbit's resource to find pre-built recipes and templates for your Cloud Studio projects.
Getting Started Management Console: Resources for administrators to manage and monitor your Jitterbit organization and integrations.
Getting Started App Builder: Documentation on creating and managing apps using a low-code custom design interface.
Getting Started Design Studio: A guide to designing a project with Jitterbit's wizard-driven desktop application.
Harmony Quick Start Wizard: A wizard that walks administrators through setting up your Harmony organization. The wizard opens in the Harmony Portal and is described at Jitterbit Admin Quick Start Tutorial.
Harmony Release Notes: A compilation of release notes describing what's new in our Harmony products.
Support Requests: A portal for managing support cases submitted to our team of highly qualified experts.
Success Central: Documentation on our Harmony products, including reference materials, how-tos, and best practices.
Jitterbit Community: A crowd-sourced forum for questions and answers on Harmony products.
Jitterbit University: In-depth educational courses on integration and APIs using our Harmony products.

Harmony Portal Header

The Harmony Portal header is displayed along the top of each page accessed through the Harmony Portal:

This header persists as you navigate through the cloud-based Harmony applications.

Harmony Portal Menu

When clicked, the Harmony Portal menu in the top left shows dynamic links depending on your Harmony organization's subscription entitlements, your user permissions within the Harmony organization, and the page you are currently on.

From here, you can access other cloud-based Harmony apps and the pages within them. The Home link returns you to the Harmony landing page. The Downloads link takes you to the Downloads page that is common to all apps, and is where you can download other Harmony applications.

The Jitterbit logo next to the Harmony Portal menu is present on every page and clicking it returns you to the Harmony landing page. Once you are within a Harmony app, the Harmony app logo and name appear next to the Jitterbit logo and clicking the Harmony app logo returns you to the landing page for the respective Harmony app:

My Account

To access your account settings, click the disclosure triangle next to your name and select My Account. This opens a new page where you can update your information or change your default organization.

After making any updates on this page, you must click the Save button in order for the changes to be saved.

Personal Information

In the top part of the page, you can update your First Name and Last Name. Your first name is used in the welcome message within the Harmony Portal.

Contact Information

In the next section, you can update your Phone Number. This is stored only for your information and is not shared with other Jitterbit users.

Your Email (User Name) is the email address that you used to register your Harmony account and cannot be changed through this section. This field is used when you log in to the Harmony Portal, as well as for others to invite you to other Harmony organizations. If you want to update your email address, please contact support.

Default Organization

In the next section, if you are a member of multiple Harmony organizations, you can set the default organization that will open when you log in to the Harmony Portal. Use the dropdown to set the desired default organization.

Note that if you are logging in after being automatically logged out due to inactivity, you will be returned to the same screen and organization you were accessing when you were logged out. If you had switched organizations after logging in, this may be different from your default organization.

Change Password

To change your password, click the disclosure triangle next to your name and select Change Password. This opens a new page where you can update your password.

Provide your current password and a new password meeting the stated security requirements. Then click Save:

On saving the new password, you remain logged in only in the current browser application or browser mode (if using a private browser mode such as Google Chrome's incognito mode). You are redirected to the Harmony Portal landing page in all open windows and tabs in the same browser application or browser mode where you changed the password.

If you were logged in using any other browser applications or browser modes, you are automatically logged out. Enter the new password to log back in.

What's New

To see a summary of the latest release highlights, click the disclosure triangle next to your name and select What's New. This opens a separate tab on Success Central summarizing new release features, enhancements, and changes. Detailed release notes are available under Release Notes.

Log Out

You can manually log out of the Harmony Portal. If you don't log out, the Harmony Portal will automatically log you out after 4 hours of inactivity. The 4 hours of inactivity is based on the user data stored in your browser's local storage.

To log out, click the disclosure triangle next to your name and select Logout. You will be returned to the Harmony login page.

If you are logged out due to inactivity, the Harmony Portal login page is displayed with a URL that identifies the location you were last accessing. When you log in again from that screen, you will be returned to the same screen and organization you were accessing when you were logged out.

Selected Organization

To switch the active organization within the Harmony Portal, click the organization dropdown and select another organization:

You can access multiple organizations simultaneously using different browsers, browser tabs, or windows.

Help

The Help link in the top right opens a menu of links:

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